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The Heart Of Our Company

Accent Inns, Hotel Zed & ROAR are three unique brands but we’re all one big, happy, (slightly gooofy) Fam-Jam. And we care. A lot. We lead with love, and we always make our team our number one priority. Why? Because when you’re loved hard, you love hard. And our Fam-Jam is full of amazing humans who care about our guests, our communities, and–most importantly–each other. You can meet a few of these awesome folx here!

I love working at Hotel Zed because I feel empowered and encouraged to be myself every single day. The first few days of my journey working for this company felt like I was shedding tons of dead weight from being a cog in the hospitality machine, at times losing my identity by putting on a facade and just going through the motions of the daily grind. Here, I feel accepted and valued for being myself and “being real” while being mindful with my colleagues and guests.


Front Desk Supervisor /  Hotel Zed - Tofino

What I love the most about this place is our culture and core values.  We are truly a family here.  When I am having a difficult day there are always people around me that make it better.  We’re a big group of weirdos and it’s absolutely awesome.  We all care for one another and are diligent about having each other’s backs.  I’ve been in so many kitchens where the only time I’d be around the rest of the team was at work but at ROAR we all go surfing together, hiking together, fishing together.  We love spending time with each other outside of the kitchen as much as we do inside of it.  It is such a unique environment to be in! 


Sous Chef /  ROAR

I like that we celebrate all the different cultures we have here. The scheduling is flexible, which makes it easy to have a work-life balance and still enjoy coming to work. The Work Perks are great, and I especially appreciate the Live Your Best Life program.


Guest Service Agent /  Accent Inns - Richmond

I love working here because of how evident it is that the company really looks out for our best interests. Investing in our personal development, providing ample benefits that are too plentiful to list, and truly offering a give and take relationship to create an amazing work life balance! This pond is full of stellar ducks I’m so grateful to swim with!


Guest Service Agent /  Accent Inns - Victoria

Working for Hotel Zed has been my best work experience in the hospitality industry. For the first time in my career, I don’t feel like I am working while I am doing my job. The staff is provided with a lot of trust from the management team and it is a great feeling to work for a company that puts the employees first.


Staff Accommodation Manager /  Hotel Zed - Tofino

When families from Variety stay with us, we form connections with the children and their loved ones. It’s heart-wrenching to witness some of them succumb to their illnesses. These deeply personal relationships exemplify why our partnership with Variety is invaluable to us. While we can’t eradicate their illnesses, we can bring moments of joy, however fleeting, by simply bringing a smile to their faces.


Happiness Hub Manager /  Accent Inns

My favourite thing about the Employee Purchase Plan is I never have to worry about buying overpriced mattresses and sheets! I get the best quality stuff at far below retail prices and my sleeps are the best they can be!


VP, Marketing & Communications  /  Accent Inns

I get to put together our Fam-Jammer monthly newsletter to staff and I love being able to include fun contests for everyone. Pro tip – not that many people enter so your chances of winning are really good!


Marketing Specialist /  Accent Inns

I love being a sex-positive hotel. People have great sex in hotel rooms, and people in our industry never talk about it. I believe a healthy sex life is part of your overall wellness. It’s a fantastic way to give your mind and body a boost!


CEO /  Accent Inns

The Achieving Awesome Program is nice because it helps with our groceries, or to buy a little something to celebrate that we did a great job! It’s like when you are a student you get good grades as a reward for doing a great job, the program is kind of like getting to see our good grades because we gave it 100%.


Housekeeping /  Accent Inns - Kelowna

The Achieving Awesome Program is rewarding to us. We know if we receive our gift card for the month it means we did a great job in some way. It means they appreciate us and that means a lot because we work hard! As employees we always give our best to the guests, and it is nice to get something in return.


Houskeeping /  Accent Inns - Kelowna

Family Rates is one of my favorite perks! As someone who loves to travel, not only do I get to stay in awesome places around BC for a great rate, I also get to offer my friends and family the same perk. It makes me feel wonderful helping out my friends and family (and showing off my place of work at the same time!)


Learning & Development Manager /  Accent Inns

I like the Pickle Program very much, I’m currently working on enacting a Pickler of the month and year version for the staff based on how many the get and received. I find it’s a great way to show appreciation for each other, and get rewarded while doing it.


Housekeeping Supervisor /  Hotel Zed - Kelowna

With the Employee Referral Program, you get money and you get it right away which is awesome. And then of course you get to bring your own fam-jam into our Fam-Jam! Such a benefit sharing this workplace with friends and family, and a great experience for both parties. You also then get to work with your friends! Winning!


Front Desk Supervisor /  Accent Inns - Kamloops

No matter what way I turn, here the company always has my back. The President of the company has said to call him personally if I need anything to do with my son, who is unwell. The company offered to fly me to Ottawa to be with my son during treatment. When I visit my son in Burnaby, I don’t ever have to pay for my stay. No matter what I need if they can possibly do it, they will. I cannot say enough good things about working here.


Front Desk /  Accent Inns - Kamloops

I love interacting with guests. I love the way we co-operate as a team and everyone is so understanding with so much love and care. Also, our benefits ROCK!


Front Desk  /  Accent Inns - Richmond

You are allowed and encouraged to contribute ideas, and they are valued and listened to.


Front Desk  /  Accent Inns - Richmond

You can use your own judgement on how to support our guests. Management is approachable not just in my department, but across properties. And I love my team.


Happiness Hub /  Accent Inns

You get to be yourself, and don’t have to be scripted. I love the friendships I have created at the hotel that are very meaningful. It is also a super fun and flexible environment!


Happiness Hub /  Accent Inns

The people and energy are really warm. The fact that mistakes are welcome makes you feel comfortable and able to really be yourself.


Happiness Hub /  Accent Inns

I love working here because of all of the unique benefits and because the team is so helpful. Everyone brings a smile to my life, and are always there for me.


Happiness Hub  /  Accent Inns

Diversity and Inclusion are a constant topic in HR and recruitment, and a key priority for us at the hotels. We have a connected company culture where every employee feels accepted, valued, and has a sense of belonging. That’s what being in our Fam-Jam is all about! I love being part of an empathetic workplace, where everyone’s feelings are valued and acknowledged.


General Manager /  Accent Inns - Kamloops

Caring is the word I use to describe Accent Inns. This company cares about the community and they care about the health and safety of their employees and guests. Most of all, they care enough to make sure that I KNOW that I am valued, that they will ALWAYS have my back and that they actually care about me as an individual, not just another employee. That is why I love working at Accent Inns.


Sales Manager /  Accent Inns

I was really excited to hand out gift cards in our community. The workers reactions were priceless! They couldn’t believe that they were being recognized and it was so nice to do this for them. It made us all feel amazing to thank these grocery store workers that have done so much for us over the pandemic.


Assistant Manager /  Accent Inns - Kamloops

Many of our employees take the bus every day and care about their drivers. BC Transit drivers are COVID heroes. They’ve been delivering service throughout the pandemic to get British Columbians where they need to go. We wanted to show them love, appreciation and thanks!


CEO /  Accent Inns

The crazy part about the Got Your Back Fund is that I didn’t have to ask or apply. My boss knows me and cares about me enough to actually know how I am doing. When she called me to tell me that they knew we were having a tough time and offered to pay for my daughter’s tutoring, I was taken back by emotions. My daughter (age 14) moved up three reading grades in just over three months. I genuinely love Accent Inns and cannot be more thankful to work here.


Director of Sales /  Accent Inns

I love working here because I work with the Ultimate Hugger – the staff are so supportive and fun and makes work not seem like work!


Guest Service Agent /  Accent Inns - Victoria

Why I love working here: great staff, awesome workplace culture, sweet benefits and lots of parties and celebrations!


Room Attendant /  Accent Inns - Victoria

I love working here because of Mandy Farmer. As a CEO, I feel she truly cares about each and every employee that works for her company. She is always excited to see us and talk with us. Knowing someone who cares that much about us in her position is amazing. 


Laundry Attendant /  Accent Inns - Kelowna

I love working here because of the family atmosphere we receive from Management. I have worked here for a very long time, and I have always felt cared for and taken care of by this company. What this company does for its employees is something I have never seen before. 


Room Attendant /  Accent Inns - Kelowna

I love this company because there is room for growth and opportunities. I have gone from working in laundry up to management in 3.5 years!


Assistant Manager /  Accent Inns - Kelowna

I love working here because of our culture. I love how open management, VP’s, and even Mandy is to suggestions and ideas no matter who it is from. I also love the benefits of working here whether it be the great deals at other properties or to be able to give back to our community in a fun way.


Guest Service Agent /  Accent Inns - Kelowna

When I transitioned from Accent Inns Kelowna to Hotel Zed Kelowna, I was nervous about the change, but was soon relieved as the team from Hotel Zed accepted me right away as family. There was really no surprise here as that is who we are!


Housekeeping Supervisor /  Hotel Zed - Kelowna

I feel like Accent Inns is my home because I can open up to everyone and it feels so much like a family (more than my own family!) There is no discrimination, and I feel comfortable being myself, which makes me feel truly free.


Room Attendant /  Accents Inns - Richmond

It’s a very welcoming environment where you can be yourself and there are no judgments. Everybody gets along with one another and it’s a sense of community where everyone supports each other.


Guest Service Agent /  Accent Inns - Kamloops

I love the great team that I work with and the values we all live by. I love that we give back to the community and do fun initiatives as a team. I love learning new things within my role and supporting my team everyday.


Housekeeping Supervisor /  Accent Inns - Kamloops

For me, Accent Inns had my back while I was off for personal reasons for two years and I really appreciate it. We are treated like family. I also love that we are always innovating and constantly upgrading our standards and keeping relevant.


Room Attendant /  Accent Inns - Richmond

I love doing morning yoga with the team as we stretch at the start of our housekeeping day – super fun and different from anywhere I’ve worked before. I love being so close to the ocean and nature as this is a special serene location. I work with an amazing team and the leadership is super nice and supportive.


Room Attendant /  Hotel Zed - Tofino

I love how diverse this company is and how I get to work and interact with lots of interesting people. The Work Perks are amazing, and I feel so cared about and genuinely feel like the company wants us to feel happy and loved.


Guest Service Agent /  Accent Inns - Richmond

After many years of being a stay-at-home Mom, I was nervous to re-enter the workforce, however, I was warmly welcomed at Hotel Zed Victoria. It was fun, friendly and flexible, allowing me to create a perfect balance between work and home. Through teamwork and dedication, I have made some of my very best friends and can’t imagine working anywhere else.


Room Attendant /  Hotel Zed - Victoria

I work front desk at Hotel Zed Victoria and I’ve been here for about two years while attending college. I’ve had a wonderful experience growing myself here professionally and personally, while working on my academic pursuits. Everyone here has been super supportive with my personal growth since I’ve started working at Zed and can’t imagine working anywhere else, because the people really make our hotel a special place.


Guest Service Agent /  Hotel Zed - Victoria

Hotel Zed is a great place to work, and they have all sorts of great opportunities. The work is varied, and I was even given the opportunity to work at one of the other hotels when they were in a pinch. There’s a great feeling of team spirit. I love the amazing staff meals prepared by ROAR and best of all, on days when I can finish early, I can go surfing right across the road at Chesterman Beach.


Houseperson /  Hotel Zed - Tofino

I love working at Hotel Zed because of what it stands for. I want to represent a company that reflects on my beliefs and values as a person, and this is by far the most inclusive, positive and humble place I have been employed at. Along with that, I have created a family here. There is a strong community who has your back throughout everything. My future goals and plans have always been accommodated to and an interest to everyone. I have been here four months and I still feel like I’m on vacation everyday even while working full-time. I wish everyone had a chance to experience a company like this.


Guest Service Agent /  Hotel Zed - Tofino

Working at ROAR has been a joy! This community of people are becoming more like a family. Workers are supported and individuality is embraced. I love the involvement in local charities and organizations and, of course, the passion for food and service. There are many reasons to be proud to work for this company.


Server /  ROAR

The quality of staff at Hotel Zed and ROAR are what make it an exceptional place to work. The community that I’ve found while working and living here is one that I’ve found belonging in and call my home. This is supported by a company that actually cares about its individual employees and values their mental health.


Bartender /  ROAR

Being part of this team is a great privilege. I started in the housekeeping department and was given the opportunity to take on a job as one of the front desk agents – completely out of my comfort zone. It’s been an awesome opportunity and I’m just loving it!


Guest Service Agent /  Accent Inns - Burnaby

I enjoy working here because of the people that I meet. The staff is very helpful, and management is always there for us. Everyday I am doing something different, whether that is helping a guest bring stuff to their room, learning how to work TV’s or helping elderly guests with their luggage. Even if I am having a bad day, this place always puts a smile on my face when I walk through the door.


Guest Service Agent /  Accent Inns - Kamloops

I feel valued for my contributions. There is so much room to grow, and I have got to learn so many different positions that allow me to continuously develop and build strong relationships. I love the people I work with, which makes every day so much fun, but also have a great work-life balance.


Assistant Manager /  Accent Inns - Richmond